Support

Write to support@joynotes.app. We read every message.

Common questions

My reminder didn't arrive, or arrived late.

Open Joynotes. If it shows "Reminders may not arrive", tap Fix and allow notifications. On Android, also allow "Alarms & reminders": without it, some phones (Samsung in particular) hold reminders until you next open the app.

Does Joynotes send texts for me?

No. It opens your own texting app with the message filled in, and you tap send. That way the message comes from you, from your number, and you can change it first.

The message didn't appear in my texting app.

A few texting apps ignore a message that's filled in for them. On Android, Joynotes also copies it to your clipboard, so you can paste it.

Can I write my own message?

Yes. When you set up an occasion, choose "My own message". Write {name} where their name should go, and Joynotes fills it in each time.

How do "Just because" notes work?

You choose a range, such as every 5 to 10 days, and Joynotes picks a day in that range each time, so the notes don't arrive like clockwork. Every message is used once before any repeats.

I got a new phone. Where are my people?

Joynotes keeps everything on the phone, with no account, and it's part of your phone's backup. Restore your backup on the new phone (iCloud or your computer on iPhone; your Google account on Android) and open Joynotes once to set your reminders again.